Customer FeedBack

Super efficient from start to finish, arrived before expected date, top service

Great fast service delivery driver was very polite rang me about half hour before he delivered I was able to tell although I was not there my mother was but she is a bit nervy due to her dementia and put the package in dinning room for her, our also spoke to the driver and said how polite he was

I would just like to say how helpful Steve was in getting this order sorted and out to us. We will definitely use your services again if the occasion arises in the future.

Kind regards Lorraine Munce

Thanks for all.
Good service and answer To customer.
Thanks.

Thank you for sorting it out, got there in the end.

Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service.

Thank you so much for the quick delivery. good service.

Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done

Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you.

Great service, delayed delivery but I was kept informed at every point. Product as described on the website.

great service ,kept informed about delivery would use again

Great suppliers, keep you informed of progress, use them all the time.

Excellent service

Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service.

Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue.

Service was good, continual feedback on progress was good

The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way

Service was outstanding

Good service again. Got the items on time.
They were, however, slightly different from my last purchases plastic container rather than a material one. I was concerned that they would not fit the caldensate unit. Fortunately, it did fit and appears to be leak-free. Will keep an eye on it.

service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it

Many thanks. Very swiftly delivered.

Dear Sirs,

Our opinion regarding your products which we have recently received, is that they are in a high level of quality and very shiny, hope this impression will remain after a long time of use.

Best regards
George Pavlou

I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you.

I dealt with Steven many times. I was very pleased with the way he handled my orders in professional and prompt manner. Keep up the good work. You can count Ford Electric Supply as a satisfied international customer.

Sincerely

Allen Nault
Montreal, Canada

Very good service thank you

Great service, thanks

Thanks for your help with my order. One or two hiccups but very professional service. 1010.

Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.

Thanks,
Maria

Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing.

Excellent and very helpful service in all respects, thank you.

Best regards Richard Avenell

Very fast delivery, All parts delivered as per order.
Thanks for your help

good product very good service would buy from you again

Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.

Quick service and great communication.

Excellent service.

Great service, best price and all delivered really quickly. What more could you possibly ask for

Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again.

Found my increasingly rare part. Thanks.

I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you.

So pleased to have this obsolete part delivered quickly. Great service.

Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks.

Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied.

A very quick and efficient service, especially regarding checking as to whether an item is in stock.
One of my requests was the other was found to be no longer available but that didnt stop MyTub checking to see if it was available from other competitor suppliers. Thats what is called service!
I was kept fully informed as to the ordering, dispatching and delivery of my part.
Overall an excellent company to do business with.
Thank you.

Order was correct and delivered on time. A very easy and efficient experience. I will use this company again.

Great service, next day delivery as promised. Many thanks.

Good range of products that are well priced and quickly delivered. Excellent service. Happy customer.

Fantastic service from start to finish. Very helpful staff. Highly recommended.

Great service and polite staff but very very slow delivery

Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap.

Excellent service very friendly staff