Customer FeedBack

Materials ordered were delivered by local suppliers. However it took a week to arrive. Ordered other materials at the same time from another plumbing supplier, which arrived the next day. So materials ok but delivery poor. Would I use again, yes.

I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks.

Very efficient - item turned up at scheduled time. Thank you

Great service,prompt delivery great company to deal with.

Great communication, rapid delivery, highly recommended, thanks!

Great service would recommend

Excellent advice, followed by very quick delivery.

Very good service thank you

Great service very happy with the item thank you.

My order was handled efficiently, I was given a delivery date and the goods were delivered on time, 48 hour after placing my order.

Excellent service, you were able to supply quickly, brand new, an obsolete boiler part, not available from the manufacturer anymore, which I had thought was going to be unobtainable. Your website made it very easy to find what I needed. Thank you

Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company.

As described. Delivered on time when stated. Great Service. Will use again

Kept up to date with progress of order throughout and very competitive price plus great service.

Quick delivery and at a good price

Great service, good communication and the item turn up on time and in good condition

Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again.

Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again.

Great service, price and quick delivery, thank you!

Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy.

Delivery was very fast even for the item shipped to the Philippines. Placing the orders were very easy.

I was very impressed with the service received from Mytub. The order was easy to place and arrived a few days later. I would recommend Mytub to others without hesitation. Many thanks. Geraldine

So impressed with the service we received from Mytub. The communication regarding the status of my order from start to finish was superb. Order arrived on the confirmed date. Would not hesitate to order from you again.

Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend

After some delay in delivery due to being in lockdown and NHS requiring urgency on their washroom needs ,I was eventually given an acceptable date which got delivered as promised , so I am pleased with that . The product a washbasin tap was as requested and looks good . Yes I would deal with the company again as they keep you up to date with delivery progress.

100% Helpful and Friendly Team, Top Marks and Thanks, I will keep your details for future supplies.
Regards Mark

Order arrived a day earlier than expected, which was a bonus. Vendor delivered exactly as promised. I’ll use this supplier again.
The only criticism is that the package 3 small tubes came in a box used to supply paper, full of shredded paper!

Item arrived quickly and was as described. Good service.

Great service. The toilet seat arrived very quickly and provided great customer service.

Fast and efficient service. Would definitely recommend and use again. Thanks again

Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you.

Fantastic service, a great help on the phone, and super fast delivery during Covid-19

Easy to order and free delivery too. Good experience. Thank you

Good communication and prompt delivery. Product as described. Would do business again.

Spot on sevice

Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks

Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul

Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful.

My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star.

Good service especially the way things are just now thanks

Fast delivery and great price will use again. Thx

Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service.

Great products and quick delivery. Very very helpful staff. Recommed Highly.

Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you.

Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you.

Good service. Delved on due date

Excellent prompt service

I got the package, all right

Swift delivery as promised. Very helpful staff on chatline

Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub.