Customer FeedBack

Good service. Received items on day promised. Thank you.

Excellent personal service. Good advice. Quick delivery.

Excellent and helpful service.

Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered

Very happy with the service

Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed

I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work!

The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan

Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated.

Great service ordered product received 3 days later perfect condition 5 star company .

The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul

Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price.

Can’t get a much quicker service, many thanks!

Dealing with mytub was easy, I spotted the basin on the website, phoned through to check availability and placed the order. The basin arrived 2 days later no problems. Easy thank you mytub!

Excellent and speedy service.

Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!

We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support!

Excellent service for a part that couldnt be sourced anywhere else.

excellent service , thanks

Simple ordering system and prompt confirmation, updates and delivery.

I had a really great experience with MyTub and would definitely recommend. I wanted a plinth heater and accessories but was struggling to find the particular model I wanted anywhere and the one place I did find it, it was at a hugely inflated price. Im so pleased I found MyTub. I gave them a call and after holding for a short time theyd sourced my product and said they could provide it at a much more competitive price than Id found elsewhere. Perfect! It was delivered a few days later and was just what I wanted. A really great experience and very much appreciated. Thanks.

Excellent service, good quality parts and good communication on delivery. Would recommend.

Looks good, arrived when you said. Thanks

Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again

Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄

Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend.

although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job.

Great price and delivered when promised
Can’t be better than that

Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!

Absolutely brilliant service from start to completion. We received our order in record time and the price was great aswell. We will definately use Mytub again and will tell our othre vendors to use them as well. Great job

Very happy.Everything went nice and smoothly. I hope to use you again in the future. Thanks for your help

SIRMADAM
THANK YOU FOR THE EMAIL. MY ORDER ARRIVED ACCORDING TO THE TIME AND DATE. EXCELLENT SERVICE.

Excellent, good communication, received in good time & the item is as per the order. Thanks.

Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service.

Effective and efficient service from start to finish regarding the product required.

Excellent service. I ordered the wrong part and they took it back without any problem.

Quick despatch, easy website to use, good comms and great value

well Twyford put me in touch with Samantha at My tub I wanted a 1500 shower bath panel sorted in 10mins it was all sorted you had this discontinued line. You saved my day I could get rid yellow bath panel,no funds to replace the shower bath. Fast delivery no problem at all .i thank you all at Mytub. You are very helpful.

Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou.

Best price on the net for the items I wanted and super fast delivery.
Whats not to like

Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again.

Item was good value for money
Waiting time for delivery seemed like forever
Item was packed in a box 40 times the size with no packing value and motor had come out of its box and was bouncing around lucky no damages
I would still recommend company
But try and pick up items from stores next time

Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again.

Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S

Great easy to use service 👍👍

been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks

Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct.

Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks

Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.

Parts delivered promptly. Exactly what I ordered. very happy with the service.

Very well executed order. Arrived with prior text notification which is such a help. Thank you very much.