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We are continually looking to improve the customer experience
with our company. As someone who has used our services you are
most qualified to judge us, we would gratefully accept any feedback
you would be willing to give, good or bad. Your feedback will
help us improve our service to you. |
Post your own comments about our service here
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25-02-2021 : Roy Nichols |
Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. |
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23-02-2021 : Stephen Spence |
Very happy with service |
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21-02-2021 : Stephen Spence |
Very happy with service |
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21-02-2021 : Helen Higgons |
Quick delivery. Good response to e-mail queries. |
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20-02-2021 : J M Whittam |
The online system was easy to use and the order came within 2 days - great service 😁 |
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19-02-2021 : E M Holland |
Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you. |
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12-02-2021 : Ian Wright - iwDesign3d |
Thanks for a swift speedy delivery.
Ian |
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10-02-2021 : Julia Hughes |
Thank You
Very good service and all is fine
Julia |
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10-02-2021 : Michael Howard Humphreys |
A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company |
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10-02-2021 : David Hamilton |
Arrived on time. No problems. |
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07-02-2021 : Paul Cartwrig |
Using the website to find the part required for my Aqualisa shower was simple and straightforward as was the ordering process.
The delivery wait was reasonable and the item was well packaged.
I have saved the website details to my favourites.
Thank you. |
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07-02-2021 : Jean Morgan |
My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
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06-02-2021 : James Reynolds - |
excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again |
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03-02-2021 : Kenneth Appleby |
Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted. |
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31-01-2021 : Barry Hills |
Very efficient service |
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31-01-2021 : Robin Cooper - Morgan Cooper Limited |
Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days. |
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31-01-2021 : david daley |
Good service. Very quick delivery |
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30-01-2021 : Peter Clothier |
Good customer service. Prompt delivery. |
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30-01-2021 : Andrew Melton |
First time I have used yourselves but will definately use again much better than some of the suppliers I have used. |
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28-01-2021 : Chris Franklin |
While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
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25-01-2021 : Raymond Newman G & H Plumbing |
Excellent service, competitive price on this item. Tap fitted and customer very happy. |
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25-01-2021 : Barney Scott |
Great service, best price I could find and the item arrived very quickly. 100% satisfied! |
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17-01-2021 : Dale Rathbone |
After spending days trying to find part
Obsolete
Rang up after finding it on your site paid for it and all delivered fast.
Customer service great.😁😁😁 |
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15-01-2021 : Scott Hughes |
Excellent customer service
Quality item
Quick delivery |
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14-01-2021 : Mark |
Good service |
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09-01-2021 : Darren Plowman-Read |
Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks. |
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08-01-2021 : G Nugent |
Absolutely delighted with my replacement Wash hand basin from Mytub. Product arrived on time and as described. Great support from Samantha and the team, really very well pleased. Would highly recommend Mytub for providing such a good service. Once again many thanks. |
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11-12-2020 : Nick Cox |
I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future. |
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05-12-2020 : Talat Faiz |
Despite the issues with covid19 and lockdown, this company went well beyond the norm to get my mira shower doors, to me in time. Also kept me well informed. Its importantant we support are local companies. Mytub was also cheaper than other major companies which was a great bonus. |
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04-12-2020 : Luke |
Thank you for nice service, everything was perfect.
Ragards |
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02-12-2020 : Christopher Peters |
Very pleased with the service from MyTub. Checked that the part that I needed was in stock. Ordered online on Friday and received confirmation of delivery date. The part was delivered on time on Monday morning. Couldn’t be happier. |
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26-11-2020 : R FRIETT |
Found this company after many hours of trawling the internet looking for a part for my shower that I couldnt get anywhere else, the lady I spoke to on the phone was really helpful,placed my order it arrived a day early ,great price ,delivery costs a little high.other than that great. |
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25-11-2020 : Lo Presti Castrenze - LP climaservice |
Excellent service, thank you |
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21-11-2020 : Brian Wilkinson |
Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve |
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18-11-2020 : stuart anthony royle - ess |
good service and pricing |
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07-11-2020 : jon diver |
after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . |
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05-11-2020 : Alan Shelley |
Good response time |
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04-11-2020 : karen hounsell - kennet court |
Thank you we received our order, with good customer service.
Thank you |
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04-11-2020 : Dugald Macpherson |
Excellent service - thank you |
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31-10-2020 : Peter Keen |
Excellent service again. Good quality items at the right price and I was kept informed about delivery. |
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31-10-2020 : Paul Sercombe |
Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou |
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31-10-2020 : Paul Sercombe |
Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou |
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24-10-2020 : Trevor Utting |
Thank you for a very quick delivery...impressive!
I and my posterior are very grateful |
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23-10-2020 : David Webb |
Thank you for finding me my order every thing went well so pleased you found it for me thank you very much |
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22-10-2020 : Chris Hughes |
Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou |
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21-10-2020 : Julia Vellacott |
Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! |
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17-10-2020 : Martin Downes |
Very helpful and excellent service- many thanks
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14-10-2020 : Julie Kemp |
Good service arrived earlyer than I expected |
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12-10-2020 : Miranda Thomas |
Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there is no need for packing.
Regards
MyTub |
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09-10-2020 : Dr Hans-Georg Wagner |
Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product |
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