Customer FeedBack

Excellent service. Thank you so much

Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly.

Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered.

Excellent service could not be better thankyou for all your help
Highly
recomended

Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement.

Right product delivered very quickly within a day of ordering. Excellent service thank you.

I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again.

Efficient and prompt despatch
Product as expected
Easy ordering

Great service and pricing. NO.1 supplier for me.

Very speedy service and thus delivery of the loo seat which was exactly to specification. Fitted it yesterday evening and we are sitting pretty oncemore!
Cheers James

Excellent communication, efficient service, product as described

excellent service.

Item arrived quickly and very pleased and would most certainly order from My Tub again.

Product matched expectation. Delivery was inconveniently delayed but service was exceptional.

I was kept well informed and knew mytub were proactively working to sort things out.

I would definitely recommend and use mytub again.

Easy to use, efficient and speedy delivery. Thankyou

Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.

excellent all round!

I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.

Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again.

Fast and efficient delivery - pleased with my purchase

Order came on time, just what I wanted, and got me out of a mess. So thanks.

All fine. Good service.

Thanks to My Tub I have been able to obtain two very scarce products to repair my central heating controls. Despite set backs from 3rd party suppliers, the goods were sourced and delivered in good time by My Tub. With my grateful thanks.

Great service, fully communicative during delayed out of stock order, which is very important. great product.

Order arrived this morning. Excellent service from the company and I would not hesitate to use them again. Mono Basin Mixer is just what I wanted and at a really good price. Thank you once again

Good service, fairly quick delivery - all good

Parts arrived in good order

The service was very good 4star thanks.

a good all-round service, thank you for the swift response.

very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts

Many thanks for what seemed to be an obscure gutter item. I spent ages looking on the internet. Then I discovered MyTub. The item I was looking for was clearly itemised on the website & was supplied with excellent delivery.
My message. Dont waste time on the others, go straight to MyTub.
Thank you.

Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service

Very prompt service...product as ordered....delivery date efficiently and correctly communicated.

Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company.

This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!

To find and order the product I required on the website was very easy. I was kept I formed by email of my orders progress, quickly being given an estimated date of delivery, which was confirmed by a further email. Product arrived on day advised. The overall delirium was very quick. I would heartily recommend this company.

Very pleased with toilet seat.
No problems ordering it.

Superb as always

Fantastic service and fast delivery A

Thanks for a quick and well-notified delivery . Good value item.

Radiant received in good condition and in good time too. Thank you.

Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again.

Kept me informed all the time of progress of order good coms

Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again.

Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.

Perfect service.

thank you
you found it when others could not find last in country
made job better

Great service with regular updates on delivery. No need to chase anyone product arrived as described

An excellent service.

Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.

As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.

Thank you again. Frank

Part was in stock easy to purchase online and arrived very quickly, excellent service.