1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
...Elaine Roseveare
|
Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus ! ...Claire Greengrass
|
Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction. ...Rod Southern
|
Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you. ...John P. Scrivens
|
Excellent service, good VFM, prompt delivery. ...Terry Sweeney
|
Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future. ...T SMITH
|
Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service. ...Andrew Vogel
|
Very competitive on price and excellent customer service , and I got a manufacturers genuine spare so quality should not be compromised.
Delivery was a day later than promised maybe its the Christmas rush, so be careful if your requirements are time-critical no point saving on cost of parts if delay costs far exceed materials savings. ...K Walker
|
Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
|
Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later ...Groeger
|