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Product Advice |
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There is no substitute
for advice direct from the manufacture when it comes to product knowledge. However MyTub will
endeavour to assist with pre-purchase technical questions
where ever possible.....click here |
| Delivery
Times |
: |
We have a distribution network
of over 700 centers through out the UK. For information
on delivery times.......click here |
| Exports, Contracts
and Quantity Discounts |
: |
We can provide competitive
prices and very good services for contract or large quantity
orders........click here |
| General
|
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Should you have a question
not related to any of the above.......click here |
| Address |
: |
MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
*Please note, do not return goods to this address it is for correspondence only, please see our returns policy.
Company reg No. 06352542 |
| Telephone |
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Monday - Friday (Excluding bank holidays)
Office hours 9:00am to 4:30pm
Telephone lines close 4:00pm |
| UK Landline |
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0844 556 1818 |
| Mobile/International |
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+44 (0) 191 2525786 |
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price....
...matthew east
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The delivery arrived eventually although there were some delays caused by a lack of stock and I was somewhat suprised to get a call on the delivery day from The Plumb Centre asking when I would be in to accept the delivery, I assumed that this item would be delivered by post. The delivery was made a couple of days later and once I had retrieved it from the bottom of our recycling bin I was eventually in a position to fit it.
the fitting of the new hinge to the existing toilet set was complicated somewhat by both the new brackets and the screws being of different sizes to the originals. Due to this I ended up having to use both the existing hinge brackets and the existing screws which annoyed my slightly as I ended up throwing away brand new items that I had just bought. The modificati...
...Chris Jarman
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Absolutely fantastic service, from ordering to delivery I really have nothing negative to say. I was kept up to date every step of the way via Email. It was ordered and delivered within a 3 day period and was delivered in suitable packaging. The delivery driver was pleasent and professional. Like I said I could not fault any part of my order. Would highly recommend to anyone. ...
...Amy Liddle
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Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010...
...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
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Delighted with the prompt and efficient service. First class!...
...Gillian Cripps
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received fine thanks, great service...
...A Porter
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80....
...Martin Nickless
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The manager at our local merchant said whats that when I asked about clay drainage!
My tub sourced all the Supersleeve materials. Ordered, delivered and all installed in under a week. Fantistic service - well done!...
...Bob Hansen
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I am happy with the product, but when it was first delivered the delivery company put a card through the door to say they tried to deliver the parcel, I did ask that if nobody was in then please leave in the garage, this was not put on the parcel, I went and picked it up to make sure the we did receive it.
Regards
Ian...
...J22 Data Solutions
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
------------- ------------------------- ---------------------------
Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub...
...Dr Reginald Brian Payne
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