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home > price matching
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We aim to provide you with
a very good price without compromising on service,
we will however do our best to match the price of any
genuine reputable merchant should you have seen the
items cheaper but still wish to benefit from using our
company.
• Our Price Matching does not include internet auction sites.
• The product must be exactly the same as we are selling.
• Please bear in mind that some other sites don't always tell you about their delivery charges, handling fees nor provide the level of service you will get from MyTub.
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So, why should you choose MyTub?
- At MyTub we simply provide good, fair and honest prices whilst not compromising on what we believe to be the best customer service you will experience from any plumbing supplies company in the UK.
- You are dealing with 28 years of "hands on real world" plumbing experience.
- Our fully trained staff are dedicated to ensuring your order is delivered to you in one piece, when we say it will be, whilst keeping you informed every step of the way with not only the good news but also any unfortunate bad news.
- We are in contact with every major manufacture for pre sales, after sales and warranty issues to ensure you get correct, prompt service and information.
- Deliveries (ex spare parts) are delivered to you personally by our distribution system, not a courier.
We say Communication, communication, communication what is the price for peace of mind that your goods will get to you in one piece and on time?
The proof of our statement is in the pudding, here is what our customers say who have kindly taken the time to write to us. |
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
... ...Tore Saanum
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Had this site recommended to me, one of the best recommendations ever made to me on the web, easy to use site and fast reliable delivery, not to mention great prices on parts.
Thanks.... ...Graham Tryner
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!... ...Tracey Eve
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation.... ...Grahame Arnold
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item arrived as specified, good service, would recommend... ...Mrs Eileen Hague
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tap arrived on time. fitted it this weekend works a treat thanks... ...stephen gilbert
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Thank you for you prompt delivery, thank you for your follow up. I have received the goods. I have not been able to check them yet as I am trying to compleat another project. ... ...Kwame Nicol
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Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
Many thanks... ...JANET THOMPSON
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks.... ...Ian Rae
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson.... ...John A Paterson
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more reviews... |
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