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home > terms and conditions

Terms and Conditions of Sale


1. Definitions

Goods means the supply of products or such other goods which the Buyer agrees to buy from MyTub

Price means the price for the goods excluding delivery

Seller means MyTub Limited (“MyTub”)

Conditions of supply all contracts for the sale of goods by the Seller

Buyer Yourself

2. Conditions applicable

2.1 These Conditions shall apply to all contracts for the sale of Goods by MyTub to the Buyer to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may purport to apply under any purchase order confirmation of order or similar document. These conditions will prevail over any other information supplied to the Buyer or displayed on our website.

2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these conditions.

2.3 The contract for sale of the Goods shall not be concluded until MyTub has confirmed the order to the Buyer.

2.4 Acceptance of delivery/collection of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these conditions.

2.5 Any variation to these conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by MyTub.

2.6 If the Buyer purchases Goods designated in writing to the Buyer as a special or made to order Goods, the Buyer understands that the Goods are obtained by the Seller on a Non-Cancelable/Non-Returnable basis; therefore, your purchase of Goods designated as special or made to order are Non-Cancelable/Non-Returnable.

3. The Price and payment

3.1 The price shall be the price set out in the order for the Goods.

3.2 Payment of the Price shall be due with the order.

3.3 Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at a rate of 2% above HSBC Bank Plc.’s base rate from time to time in force and shall accrue at such a rate after as well as before any Judgment.

4. The Goods

4.1 The quantity and description of the Goods shall be as set out in the Order.

4.2 MyTub may from time to time make changes in the specification of the Goods
which are required to comply with any applicable safety or statutory requirements or which do not materially affect the quality or fitness for purpose of the Goods. Also, MyTub do not warrant that the colour of the Goods will exactly match the colour shown on the website.

5. Warranties and liability

MyTub warrants that the Goods will at the time of delivery/collection correspond to the description given by the Seller (subject to the terms of clause 4.2).

6. Delivery of the Goods

The Buyer shall make all necessary arrangements to take delivery/collection of the Goods whenever they are tendered for delivery/collection unless MyTub has agreed to arrange for delivery.

7. Acceptance of the Goods

7.1 The Buyer shall be deemed to have accepted Goods 24 hours after collection by delivery to the Buyer (unless the Buyer is a Buyer defined in condition 11).

7.2 After acceptance the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.

8. Title and Risk

8.1 Title shall pass on delivery/collection of the Goods.

8.2 Risk shall pass on delivery/collection of the Goods.

9. Remedies of Buyer

9.1 Where the Buyer rejects (where the Buyer is entitled to reject the Goods) any Goods then the Buyer shall have no further rights whatever in respect of the supply to the Buyer of such Goods or the failure by MyTub to supply Goods which conform to the contract of sale.

9.2 Where the Buyer accepts or has been deemed to have accepted any Goods then MyTub shall have no liability whatever to the Buyer in respect of those Goods.

9.3 MyTub shall not be liable to the Buyer for late delivery of the Goods.

9.4 MyTub shall be under no liability whatever to the Buyer for any indirect loss and/or expense (including loss of profit) suffered by the Buyer arising out of a breach by MyTub of this contract.

9.5 In the event of any breach of this contract by MyTub the remedies of the Buyer shall be limited to damages. Under no circumstances shall the liability of MyTub exceed the Price of the Goods.

10. Supply of Goods only

10.1 The Buyer acknowledges that MyTub is simply a supplier of Goods and any installation or fitting of the Goods is the sole responsibility of the Buyer.

11. The Consumer Protection (Distance Selling) Regulations 2000 (“the Regulations”)

11.1 If the Buyer is a consumer within the meaning of the Regulations the following cooling off provision applies.

11.2 Goods delivered must be cancelled in writing within 14 calendar days after the receipt. The Buyer will be liable to reimburse us the direct cost of recovering the goods if you cancel the order. The Buyer would then be refunded the value of the order less the direct cost of our recovering the goods. Please note the cost of recovering the goods will not exceed 25% of the gross value of your order but the exact cost will depend upon the nature of the goods and your location.

12. Proper Law of Contract

Sales on this website are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.
These terms and conditions only cover the MyTub Ltd web site. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites which are not under our control.

13. Trademark and copyright

"MyTub" is a registered trademark of "MyTub ltd ", and its subsidiaries (collectively "MyTub ltd") in the UK. "MyTub's" graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of "MyTub". "MyTub's" trademarks and trade dress may not be used in connection with any product or service that is not "MyTub's", in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits "MyTub" and not without writen permission from MyTub ltd. All other trademarks, logo's or slogans not owned by "MyTub" that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by "MyTub".


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Feedback
Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends.... 
...Lee Alan Fordham
Excellent service and good communication. Product available same day and very competitive.... 
...Richard Yates
The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all. ... 
...Wayne Hinton
Excellent service with good communication about delivery date. Will deal with again happily ... 
...David Lucken
Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again.... 
...Terry Lawson
Found the service from mytub first class, Thanks very much, will certainly use again :... 
...Adrian Robinson - A
Thank you I got my order now final , you do not know how my happiness after I went to get it today and I will not try to order any thing more from you again . You have very bad service , Best Regards, Mr Hefny ... 
...yaser hefny
I am happy with the product, but when it was first delivered the delivery company put a card through the door to say they tried to deliver the parcel, I did ask that if nobody was in then please leave in the garage, this was not put on the parcel, I went and picked it up to make sure the we did receive it. Regards Ian... 
...J22 Data Solutions
Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you. ... 
...Brian Townley
excellent service thankyou... 
...ANNE CROWNSHAW
more reviews...

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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls are charged at 7p per minute PLUS your telephone network will charge you which can be significant.
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  Plumbing, Parts and Spares, Drainage and Heating HVAC
Trade Supplies Specialists