I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!... ...David Smailes
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I would like to highly commend your service. I asked for something a little different, namely shipping items to Australia. Your staff we excellent at organising this. The first courier quote was excessive, but they kindly organised a second, and much more reasonable quote for international shipping. I wonder if it is possible to include an international shipping price estimate in your checkout section.
I would highly recommend your services.... ...John Hayes
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.... ...ROBERT
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As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan... ...Amar Chohan
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many thanks, good price for part, good delivery, good communication, would buy from you again
... ...paul rushton
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Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery.... ...Mr S Grant
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Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction. ... ...Rod Southern
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Very prompt service. The goods were exactly as I ordered... ...Ashorne Hill Management College
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Excellent service, you were able to supply quickly, brand new, an obsolete boiler part, not available from the manufacturer anymore, which I had thought was going to be unobtainable. Your website made it very easy to find what I needed. Thank you... ...Giles Procter
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ... ...MARK GILBERT
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