Received today very well packed , good service thank you
...Mrs Diana Mitchell
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Just as advertised good job ...Paul Milligan
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ...fiona atkinson
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied. ...GENGENWIN
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Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
Thank you. ...Jonathan Gardner
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I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified. ...Andrew Heyes
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Thanks, good service, good communications. ...S Garner
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its all OK.
Thank You ...Olaf Cornehlsen
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you. ...a c johnson
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