Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done. ...Brian Sydney Lawson
|
the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
|
thanks arrived on time exactly as described... good service all round ...Robert Edwards
|
Super fast delivery and great price very pleased got me out off a problem ...mr m c wills
|
Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
Cheers D.H. ...David Hubbocks
|
Great web site, not being a plumber the images to help with identification are very helpful
many thanks ...austin carter
|
very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much ...Zakiya Hanslot
|
I originally found someone cheaper but I couldnt get through to the other supplier so I ordered from these guys. However before I ordered I asked them to price match the other supplier but I didnt really receive a price match.
I placed the order on Tuesday and it was supposed to arrive on Friday but it arrived on Monday. But the weather was not ideal so that may be an excuse for the slight delay. ...London Building Maintenance Ltd
|
excellent allround service, will use you again and recomend to friends. ...Alan Madle
|
Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer ...Christine
|