Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks. ...GaryJones
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I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly. ...N K Varma
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Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
...Jonathan Atkins
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Hi, I would like to say that your service to me has been first class.
communication with Christine has been quick and efficient. A credit to your company will use you again.
Regards
DAVE. ...DAVE RANGER
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Thank you for the good service and communication. Outta sight replacement curtain has arrived but not fitted yet. Im sure it will be fine though.
Thank you! ...Mary farrow
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MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended. ...Allen Smith
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Great service very happy with the item thank you. ...Mark edmonds
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
...David Simister
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
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