I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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So impressed with the service we received from Mytub. The communication regarding the status of my order from start to finish was superb. Order arrived on the confirmed date. Would not hesitate to order from you again.
...Patricia Drake
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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service ...Mrs A Limb
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry. ...Paul Russell
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component ...Charles W Marshall
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Good delivery, products received in good condition, all as ordered.
Good service ...Southcroft Engineering Co Ltd
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Hi!
I received the order on the scheduled day
I am satisfied with the cooperation and courtesy
I believe, however, excessive shipping charge
The desktop version website is functional
Greetings
Dario ...dario bonacina
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Excellent price and quicker than expected service with very good communication. Thank you ...Mark Baker
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service. ...Charles Polkey
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