Excellent communication throughout right through to delivery. Keep up the excellent service ...Jason Nutkins
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you. ...Total Hygiene Ltd
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Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday. ...Lian Hock Hardware
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Quick delivery. Good response to e-mail queries. ...Helen Higgons
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend! ...Tracey Eve
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Hi Christine/Jeannette,
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
Best Regards
David
...David Greenfield
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Would use again, kept informed at every step, and item received very well packaged ...John Barrie
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service. ...Mr Gregor W. Jack
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered. ...David Stobbs
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