I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
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Staff very helpful. Part was delivered to a local depot for collection within a few days to save on the delivery cost. Would definatly use MyTub again
...George Johnson
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You. ...Ray Clark
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mytub was very helpful with my queries and efficient throughout the whole process.
...Neil Hext
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hi
i ve used your service to obtain Radiant boiler part. im basically happy to get the proper part. I will probably use your service again because i cant really find any other suplier. you ruin your service by sending a tiny sensor by fedex instead of sending it by post in a padded envelope. i ended up paying nearly double amount for delivery than for the price of the item.13-item,22-delivery i dont even want to mention that the Fedex price for this delivery is 16 so probably your pacaging is 6. i recon that a padded envelope and postage wouldnt be much more than 6. also i hardly believe that your company doesnt use post at all. i wouldnt feel so bad if the delivery was fast for this money but it took a week.i know that im not an important customer i migyht by 1-2 small part a year so yo ...Ferenc Kuris
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days. ...George Paparestis
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brilliant thank you i have had such a problem getting this part for my fire you got it for me with in days thank you so much ...mrs c a barnard
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I searched everywhere for 4 replacement radiants for our gas fire of many years. I eventually found your site with the result they were delivered on time, very well packed and brand new radiants to boot.
Christine kept me informed of progress which helped enormously.
Thank you so very much indeed. ...Mike Diamond
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I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future. ...Nick Cox
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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