Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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The anti-vibration mounting mat for my pump works really well the pump operates quietly. ...Dr Ian Garth Higginbotham
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Kept up to date with progress of the order. Goods arrived on date predicted. Orders staff dealt very well with another order for a tap which had been discontinued. Can recommend your service to others. ...Mrs Linda M Worthington
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Receieved OK - thanks for your patience and flexibility ...Graeme Patrick
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team ...Steven Morrison
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you. ...David Rodgers
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It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued. ...Roger Kenyon Barnes
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Very good communication on progress and correct product arrived on the day promised. Thanks ...Adrian Holmes
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had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks ...christopher tomczak
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Good range of products that are well priced and quickly delivered. Excellent service. Happy customer. ...Stuart Pryde
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