Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again. ...Terry Brook - T B COURIER SERVICES
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Item arrived quickly and works
many thanks ...Castle Bakery
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...Philip Ford
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Excellent value and great customer service. Thank you ...Keith Day
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Good communications during order process goods arrived at stated time overall good service. ...Neil Keeler
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Very Pleased with product and service, and very good communication.
Thank you ...Mr T Stubbings
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Exceptionally efficient : web site order to delivery ...AlixPartners Ltd
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Order received on time. Great customer service. Thanks again! ...Stephen Hanmer
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ...Richard William Holborow
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