received in good order and on time ...Brown Cow Brewery
|
A very quick and efficient service, especially regarding checking as to whether an item is in stock.
One of my requests was the other was found to be no longer available but that didnt stop MyTub checking to see if it was available from other competitor suppliers. Thats what is called service!
I was kept fully informed as to the ordering, dispatching and delivery of my part.
Overall an excellent company to do business with.
Thank you. ...Martin Field
|
Fast delivery and item exactly as described - excellent service! ...russdell thoms
|
The service received was very good,and the goods arrived promptly. - A satisfied customer!
...AD Russell
|
Very pleased with the efficient way you handled my order. It arrived on the date you stated and you kept me up to date with the order. Would highly recommend your services. Thank you. ...Pam - Shimeld
|
all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet ...Mark Owen
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
Great product, great communications, fast delivery, many thanks! ...Lucy Perretta
|
Thank you for promptly getting my order to me over the Xmas period.
will be using your company again. ...Brian Hook
|
Arrived on time. Excellent service ...Mrs Rachel Hobson
|