the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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I have been trying to get this part for 2 months and have been persistently let down, including being fobbed off by the manufacturer, I ordered it from my Tub and it arrived within 8 days! Nothing short of miraculous!
I cannot recommend this company highly enough, my first stop from now on.
The link has been added to my favourites to ensure I never get messed about again. You have scored 11 out of 10 in my book, Well Done!
...Jeff Graham
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Arrived in good time, thanks.
Will use you again in the future!
...Rachel Measures
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Easy to use website, speedy transaction, swift replies
...Debbie - Mains electrical
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Quick and efficient service
...William Francis
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Great service and terrific staff. Thank you so much for getting my order to me in time.
...Mr Simon Morrell
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks!
...Paul Ravnbo-West
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asking for the delivery date
...Kunlasatri Phannasut
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Ordered a replacement toilet seat Roca Sidney to freshen up my suite , opted for the soft close option , item arrived as expected & dighted with purchase , good communication thought from mytub , advising when ye order cleared & on what day it would be delivered , will certainly do business with mytub again
...colin gallagher
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service
...Milton Armstrong
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£
£2194.05 
