Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
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You always keep in touch and let me know how the order is going. Thank you Debbie.
I find My Tub very useful for finding obsolete parts that are difficult to come by.
...Terry Young
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Superb next day delivery, just waiting for one more item from MyTub.
...Sean Denton
barnsley.gov.uk
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Very good. Thank you. Will use again.
...Olga Frame
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.
...Philip Shaw
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation
...maysan alnufoury
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.
...Emma West
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All good
...David Vale
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry.
...Paul Russell
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Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots.
...Mr LDJ Clark
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£
£254.47 
