good communication and goods as expected
...St Monica Trust
|
Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
|
Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
|
Excellent service, saved us a lot of money!!
Thank you
...Mrs H Petcher
|
The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you.
...Victor Wattley
|
Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub
...Jan Adams
|
Great service, free delivery, highly recommended.
...Ross Emmington
|
Very good responce received my order the following day at the best price on the internet....Thank you ....
...John Young - Elec Resourcing Ltd.
|
My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks.
...David Bell
|
Took a while to receive but i expected that. Goods arrived as described.
...Allan Docherty
|
£
£8.68 
