Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again. ...Mark Robinson
|
I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
|
Delivered the day you said excellent service.
Ray Ward ...Ray Ward
|
Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future. ...les allan
|
Excellent service and surprised with a prompt deliver. Very happy from a first time buyer. ...Vijay Modha
|
Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
------------- ------------------------- -------------------------
Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub ...Alan Spencer
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
|
Excellent service. 1st class communication with quick responses. Will definitely recommend this company to people. ...Steve Buckley - S Buckley
|
Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey ...nigel bailey
|
Thanks excellent service as always ...Tony Jones
|