The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time. ...John A Downing
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth. ...terry johnston
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery. ...michael dennis
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation. ...Iain Richardson
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive ...B.Mistry
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My order was delivered on time and on the date advised.
Very pleased with your service
Many thanks to My tub
Regards ...Kenneth Bamford
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou. ...neil biggadike
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Responded and contacted quickly. They sorted out a basin that was no longer produced but they still managed to locate one 4 miles down the road. Cant fault them. Great service. Thanks ...James Costello
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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire. ...Paul Darnes
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Very helpful chap, will use you again ...Terry smith
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