Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day. ...Mr CJ Wynn
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small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you. ...Mr Chris Stacey
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I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the ...Fred Baxter
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A good company to do business with and service and help exemplary. Adjustments to order made without exception and assistance in finding alternative items was invaluable. Very helpfil courteous staff, Items received on due date as promised and without difficulty. ...Malcolm Carey
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Feedback all good. Mytub had the product we were searching for and the website was easy to use to make the purchase. The item came on time as predicted.
Only good things to say about this Company. ...Mr. F. McSkimming
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My package arrived safely. Thank you for an excellent customer service. ...john smith
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Many thanks for an accurate service. The parts arrived according to the confirmation email. Just one thing though, I had asked for a price and availability check prior to ordering and clicked through the quote to attach the details to my order, as suggested but the delivery date quoted did not match the final delivery date confirmed by email. Maybe I did something wrong, maybe I did not, either way, it was not clear but I am still happy and will use your services again, thank you. ...Harmony Plumbing
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Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you. ...Wendy Bowell
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All worked well staff friendly and helpful. Paying with BACS catered for on ordering system. The two diff pressure sensors I ordered arrived well packaged and as ordered. Cant ask for more than that. ...Eden Project
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