I found your service excellent, the part I ordered was out of date and your web site did take my money without telling me this. But it was picked up and dealt with by your team. Ive now ordered a new PCB but unfortualty gone else where, after talking to one of your sales people. Most of your competitors prices where between £141 and £149 before VAT and yours was £181. I would have paid £150 becuase I liked your service so much.
Kind Regards
John Gallagher
JAva and Jazz LTd
...John Gallagher - Java and Jazz ltd
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use.
...Martin Vince
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Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
...keith davies
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Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company.
...SHADAB ASLAM - LBV LTD
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks
...Wendy Smith
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Very impressed with prices,speed of delivery,and quality of parts. Will be using your services more. Thanks again.
...Stressfree-it
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was a mix up in address but was sorted out realy fast was quite empressed with the service
...J G AIRD buildingrepairs
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Thank you for your help and prompt service.
...Keith Sanderson
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Very smooth professional service - if the need arises I will definitely be using this site again.
Nice site - keep it up.
...Graham Woods
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£
£23.51 
