There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient.
...Linda Howels
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absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete
...jonathon cooke - na
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Really quick service, and very quick to respond to my query
...Mrs Samantha Boyd
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Item arrived on time and correct. Very efficient and would use Mytub again.
...Owen Catchpole
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
...Peter Hooper
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Fast efficient service. I was kept well informed with quick delivery.
...Mr Drummond Whiteford - Westfield Farm
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself.
...JEREMY EDDY
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Than you no problems
...Dave BAMPTON
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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£
£2523.48 
