Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
...Kath Hall
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Excellent Service. Excellent communication. and Fast delivery. WELL DONE. ...Vinroy Blackwood
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ...David Standing
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Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again. ...LORRAINEJACKSON - ROSE INTERIORS LTD
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Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there. ...Aykhan Mammadov
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Thank you so much for my order, which I was really happy with and the delivery service was 100%. ...Joan Stockton
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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon. ...Simon Hook
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Very good service and delete with faulty item immediately.
Thank you ...P Jones
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item arrived as specified, good service, would recommend ...Mrs Eileen Hague
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