Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts ...Kevin Enfield
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
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Only niggle: I waited in on the estimated delivery day but received an email at 4pm saying it would in fact be the following day, thus wasting my time. Luckily, Im retired! Communications otherwise good. ...J S Williams
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What can I say, I got what I ordered in good time. Many Thanks. ...Mr Dean Woodward
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Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised. ...John Newall
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First class service
The delivery driver was friendly and very helpful, will definitely use your company again. ***** ...Mr john law
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than ...Terry Wybrow
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Thoroughly satisfied with your service, you kept e informed of the progress in sourcing the now discontinued taps, which were delivered within 24 hours of you letting me know you had dispatched them. ...Mr Jonathan Morris
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Amazing range of spares and the only site I could find that had the item I needed in stock. Good service and prompt delivery. My only gripe was that the delivery charge seemed a bit heavy but if you need the part you pay the price.
Thanks for your help ...Keith Hayter
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No problems and price and delivery costs were good. ...Michael Rodger
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