Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
FANTASTIC SERVICE
...BARRY FRY
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From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service.
...James Duckworth
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
...David Clark
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that.
...Clive Townley
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Pleased with service, would use again , value for money.
...Mrs Norah Powell
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easy to use website, good service, kept me informed of every stage of the delivery.
...Daniel Carr
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Perfect service, quick delivery of the correct parts and the best price. Excellent.
...James Baron
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Lovely fast efficient service. Nice quality product fitted in seconds. If only they did a soft close version of the twyford visit seat . None the less I would definatley recommend my tub to everyone. : Thank you
...Kay Edwards
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!
...mike Clark
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£
£15.04 
