Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
...andrew Long
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Thanks for keeping in touch on the delivery of this order.
...Pieter Knook
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
...roger norman
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again.
...Alfonso Giaquinto
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Order has arrived and been fitted. Thank you for pursuing delivery.
...Frances Winder
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future.
...K.Last Plumbing
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Excellent service, great communication, good prices,
thank you
Graham
...Thompsons Fish and Chips
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Bought Three Ideal EVOMAX 100 boilers for my school, delivered on time pleased with service.
...RANBIR SINGH DODWAL
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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£
£15.04 
