Excellent communication, efficient service, product as described ...David Trippett
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth. ...terry johnston
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The valve we ordered seems fine- though we havent had it fitted yet. The price was good- though it did take around three months to arrive- so its a good job we werent in a hurry! At least the e-mails kept us informed, which was helpful. ...Andrew Taylor
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied. ...Vimal Patel
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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All worked well staff friendly and helpful. Paying with BACS catered for on ordering system. The two diff pressure sensors I ordered arrived well packaged and as ordered. Cant ask for more than that. ...Eden Project
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Prompt service & delivery, very pleased with product good value/well made. ...Jacqueline Douglas
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parts arrived as ordered on the day promised what more is there to say ...john hall
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excellent service. My order arrrived next day. ...Selwyn Dyson
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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