I was impressed at how quickly my order arrived. Many thanks ...Alan Gibson Heating
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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The Contessa Bath 1500 x 700 was delivered as promised ! The bath is installed and was exactly what I wanted. I am just a bit upset that I had to pay about £42.00 more than your advertised price for this item . ...Philip Riley
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress. ...Robert Mackay
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Outstanding service,excellent communication.No problems at all collecting items from the parts center,they were ready and waiting for uplift when i got there.Thankyou,much appreciated,hope to use you again sometime. ...Robert Scutt
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Yes I have received my order. The delivery Guy called me before he delivered.
Thank you so much for all your help, I was stuck and I did not know where to find it.
Once again thank you so so so much.
I will come back to you.
Robert Kamya ...PPE DOMESTICS
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Very good service, correct items, delivered promptly. ...Chelmsford Industrial
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Great service and great price many thanks ...Peter Stannard
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Good morning Sophie, thank you for the delivery information, order received before 9am this morning.
Excellent service, price and delivery my complements on such an efficient organisation.
...Michael Arnison
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
...Kenneth Ambler
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