Excellent service. Good communication. Many thanks. ...Lesley Evans
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Great service. The item wasnt in stock once the order had been processed, in fact its a discontinued product, however Christine managed to locate one in Ireland and, upon payment of a courier fee, this was delivered the next day. ...Sarah pulford
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Excellent service with delivery on date as quoted. ...Malcolm Heron
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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first class thanks. And thank you Christine for your help. ...David Swinson - Meccon Ltd
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Arrived as ordered on the day advised. Very good service and excellent communication throughout. ...Gwen Bayne
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Excellent service will recomend thanks ...Joao Lopes
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Excellent service, thank you, will use again. ...Grace Sturman - Country Cast Baths Limited
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easy to use website, good service, kept me informed of every stage of the delivery. ...Daniel Carr
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Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
Rob Thorp ...Rob Thorp
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