Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
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item arrived,when unpacked found minor defects ,still waiting for replacement.
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Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
...Neil Watling
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Ordering was quick and easy, delivery was delayed due to product not being in stock but did not have to wait too long. However it would have been helpful to be given an approximate time for delivery. Christine was very helpful and prompt with reply to give me a time. Thankyou. ...Mrs Maureen Taylor
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All good, thanks! ...Gillian Hodgson
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items. ...Damian Adams
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Good prompt service. ...Simon Caulfield - LC Signs
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again. ...Robert Kirk
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Very bad, my order has not been deliverd. ...perparim tema
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Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien ...Jacqueline Hodgson
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From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client. ...C Taylor
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