Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Thanks for your promp service the package was well protected. ...Robert Joseph Wilson
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you. ...Andrew Seaton
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First class service ...Brian Thomas Carter
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Fantastic service.......rare in this day and age, Thank you ...Lynda
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again! ...Alex Huett - TGS Total Groundwork Solutions
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Mytub were very helpful and service was excellent. ...Helen
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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them. ...Christopher Sarjant
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When the part arrived at your local supplier, I was contacted immediately to arrange delivery. It was delivered promptly at the arranged time.
Very good service. ...Donald Ballard
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very good prompt service ...ksk plg
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