All products arrived on time - Good service ...John Hawson - City of London School
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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First rate service, no complaints or adverse comments ...JAMES FLATT
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Received our order promptly and as described. Delivery was made on the date promised. ...Brian Hoar
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Thanks for your excellent service. Will use you again when necessary ...Norman Kaye
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About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service. ...Barry Coleman
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks ...Anita Neill
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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to ...Lesley OByrne
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Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery. ...Carolyn Baribeault
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Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company ...J. Griffin
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