Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden ...P J Barden
|
Service was excellent, thank you. ...david stock
|
I have used my tub a few of times now and have had a very good service every time. Products are dispatched promptly and communication via emails is excellent and the staff know all about their products. I am always happy to use my tub. ...Robert Mclaughlin - LGC
|
ITEM, GOOD SERVICE, GOOD TIME ON DELIVERY, GOOD PRICE,WOULD USE AGAIN, ...Allen Martin
|
Ordering was quick and easy, delivery was delayed due to product not being in stock but did not have to wait too long. However it would have been helpful to be given an approximate time for delivery. Christine was very helpful and prompt with reply to give me a time. Thankyou. ...Mrs Maureen Taylor
|
Thankyou for your product which I was very pleased with
Regards
Judith ...Judith Harkus-Jeffries
|
Product item we were looking for at a price 2nd to non found else where, updates and service both great. ...Carillion LGS Dave Evans
|
Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed. ...Timothy Hayton
|
100% Helpful and Friendly Team, Top Marks and Thanks, I will keep your details for future supplies.
Regards Mark ...Mark Fowler - Trade Connections Ltd
|
Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
----------------------------------------
Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
|