Order arrived on time as promised. Thanks, good service. ...Neil Westwell
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thank you for a speedy and efficient service, My filters are working perfectly ...Julie Partridge
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Ordering process and delivery was easy
Would Def recommend ...Gary Burt - Castlewalls2008
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery. ...David Hunt
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Great service-prompt delivery. Thank you ...mr r lawrence
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Price was good, delivery excellent, product exactly right. Fitted in minutes, problem solved! Would happily use MyTub again.
"fix areas where we are weak and ad to areas we are strong"
:-) weak spelling perhaps, I suspect you mean "ADD to areas" ...John Rigby
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Thanks we have received the item ...Mountdale Nursing Home
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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Great service and terrific staff. Thank you so much for getting my order to me in time. ...Mr Simon Morrell
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