Dear SirMadam,
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
Sincerely,
A. Cochran
------------- ------------- --------------
Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo
...Andrew Cochran
|
When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you
...Barry Robins
|
Received packaging ,quality excellent, exactly what I was needing it for,excellent company to deal with
...Denis McLaughlan
|
thank you for a speedy and efficient service, My filters are working perfectly
...Julie Partridge
|
Prompt delivery and goods as described. Many thanks!
...John M Hall
|
Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress.
...Ken Young
|
Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again.
...Peter Clark
|
Washers received yesterday. Many thanks.
...Sharon Forbes
|
Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!
...Martin Pymm
|
Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers.
...Mitchell Jones
|
£
£46.00 
