Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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Very pleased with goods, had searched for days to find the exact basin I was looking for and found it straight away on mytub! Ordered and received everything in excellent order.
Would recommend to anyone quality etc is exactly as stated and the service is excellent.
Have given out the website address to a few friends so hopefully they should order from mytub, a great website, good value and extremely helpful with any queries!
10 out of 10
...Mrs Marian Milne
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Excellent service, good quality parts and good communication on delivery. Would recommend. ...David Stewart
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I received my order as advised on Friday by a very pleasant man, toilet seat all correct and a very good experience from start to finish. I wold recommend your firm for good service. ...Mrs Jeanne Fairman
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Every think is ok thanks ...stewart norris
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re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended ...Richard Metcalfe
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service ...Milton Armstrong
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve ...SILEX LTD
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly ...MRS S PILLING
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