Good website and good communication - Delivery came on time - Packing could have been better as its a delicate bath panel and it was only padded at both ends but the edge, top and bottom, wasnt protected and there is slight damage a dent along the top but luckily it does not show when fitted, as long as it doesnt make the bath panel susceptible to cracking at a later stage. ...Douglas Martin
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service. ...Gavin KingSmith
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Thanks for the service. Everything turned up really quick and there werent any problems, a pleasure to do business with. Thanks for your help.
Regards
John Cropper ...J Cropper
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Arrived on time as notified
Pleased with service ...R B WHITEHOUSE
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Brilliant service would use them again.very knowledgeable. ...Richard Mace - The Coppice Primary School
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Brilliant response ...Abey Air conditioning ltd
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Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
Thank you. ...Lee Williams
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Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too ...Shaun Wray
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Competitive and efficient. Will certainly consider using you again and would recommend you. ...Mr John Ashmore
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