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Worcester Summer By Pass Valve |
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles ...Martin Gillard Vigo Limited
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Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements. ...Arthur Avery
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Wanting part for old trianco coal boiler. Not only did you get this part but the price was very reasonable and the delivery was excellent very quick!!!
great company ...Terry Eagleton
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Delivered promptly and at a very competitive price ...Chris Brownson Architect
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Thanks. That sums it up really. Great product, great price, great customer service, kept me informed at all times. Quick delivery with no issues. Told when the delivery would be, called beforehand spot on.
Trust them they know what they are doing. ...Philip Grant
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service ...Barry Jury
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All OK thank you. ...Philip Gasson
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
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Why choose MyTub Limited for worcester summer by pass valve 7-733-600-132?
- Fast deliveries
- Nationwide UK distribution delivery network
- Local pickup if required
- Professional Human Service
- Pre sales tech advice
- Second to none after sales service
- This worcester summer by pass valve 7-733-600-132 is a genuine branded
product
- Worldwide export if required
- Read what the experts, our customers have to say above.
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