Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day ...ken jackson
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
...Gordon Chapman-Hatchett
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Fantastic service. Thanks so much. ...Ms Sophia Ioannou
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again ...Fenwick Ltd
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
...Angela Smith
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Excellent prompt, efficient service. Very good value for money. ...Winston Hoe
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Excellant service, would definitely use my tub again ...Karen Tarrant
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Parts arrived in good time. Excellent service. ...Liam Cross - Trinity College Dublin
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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