MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
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Found the service from mytub first class,
Thanks very much, will certainly use again : ...Adrian Robinson - A
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Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards. ...Amanda Barry
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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
...Elaine Roseveare
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100% excellent service, fast, efficient and friendly would definately recomend and use again. ...John Garlick
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Equipment exactly as I needed. Did the job in five minutes. Cheaper than elsewhere. Pick-up was great, service friendly and precise. Would use again! ...michael david gibson
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Order delivered promptly. Good value for money. ...Mr Graham John Jeffery
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson. ...John A Paterson
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Wow ordered this on Wednesday morning and it arrived that afternoon. Very impressed with the service. Website easy to use as was ordering. Item arrived all packaged intact and unopened part for an old boiler will be recommending and using this site again. Well done on a A1 service. Thank you. ...Tracey Dineen
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Received as ordered with thanks.
Regards
Peter. ...Peter French
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