Excellent service - staff always helpful and product delivered on time - would definitely recommend. ...Kenneth Shewan
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Very good communication and an excellent service. Thanks. ...Edward Kinsella
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding. ...Neil Parsons
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An excellent company to deal with, helpful and very prompt to respond to any query
...Mr John Shorter
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Brilliant service, ordered Sunday, delivered Tuesday! ...Myra Field
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery. ...David Hunt
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Excellent, good communication, received in good time & the item is as per the order. Thanks. ...David Cook
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Excellent service. Received exactly the item I required. Would highly recommend myTub together with its friendly attitude throughout the transaction of supply & delivery. Ron Munden Hereford. ...Ronald W Munden
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