The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way ...Mark Fisher
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very good service collected items next day from local plumbase cannot fault overall service ...andy stoner
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...David Betts - NA
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I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey ...Tracey Mahaffey
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain. ...Tim Haines
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Hi. Very pleased. Excellent service. Thank you ...C S PRATT
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Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again ...Janet
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Excellent service! Fixing brackets were missing on delivery but the delivery driver found them in his van and came back on SUNDAY. The sink was received in perfect condition which was a surprise as there was virtually no packaging. ...PeterBennion
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Very pleased with your efficient service thanks! Having ordered something that turned out to be out of production, a quick call and email exchange managed to get us to the right products and a corrected order, which was then swiftly delivered. Thanks again!
...Tim Morgan
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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo ...Ms Gavin
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