I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
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My Tub immediately resolved my problem and supplied the correct item very promptly.
...Steve Rendi
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Processing of order very good , however still awaiting goods
...Alun bassett Jones
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Most prompt and friendly when I was negotiating a different delivery address
...SM Hedworth
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Thank you we received our order, with good customer service.
Thank you
...karen hounsell - kennet court
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you
...AJS Heating
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Great price - the system keeps you well informed on progress and delivered on schedule - very impressed!
...Mike Cheal
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!
...Elaine Lawrence
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Nice service and good company to deal with
...jeffrey black
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Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart.
...Michael Fellows
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£
£71.42 
