The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest ...Christopher Guest
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Fast delivery, good price and communication. Will recommend. Thanks ...Matthew Adams
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok. ...Claire sutton
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub! ...John Cruickshank
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it. ...James Orrey
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fast delivery,basin arrived in good condition,so all pleased here thanks. ...BRIAN MILNE
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Nice service and good company to deal with ...jeffrey black
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Thanks, we have received the item..! very prompt.. thank you verymuch ... Farook K Chalarath
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Excellent service and delivered with no damage and on time - definitely use mytub again! ...Joanne Hewitt
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