I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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The service received was very good,and the goods arrived promptly. - A satisfied customer!
...AD Russell
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Very helpful to urgently find and deliver a part. ...Michael Boden
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day. ...Matthew Lewis
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Ordered a Roca bath & legset using the website which was very easy to use. Received lots of email confirmation and delivery information which was excellent. Used the on-line chat to see if we could arrange an afternoon delivery which was immediatly responded too by Debs and delivery was arranged as requested all very promptly. Bath was delivered at 4pm the next day, which was spot on, by a very polite and courteous chap. Thank you My Tub - would definitely use you again and would defintely recommend to others. 5 Stars! ...Mrs K A Back
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Thank you so much. My order was really small but you'd never know that from the service I received. The sales staff really put themselves out to help. Absolutely faultless from start to finish. ...Eila McGeary
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team ...Steven Morrison
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service. ...Charles Polkey
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Extremely pleased with the service provide. My sink arrived right on schedule, with great communication throughout. Would definitely use MyTub again. ...Paul Gardner
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